Privacy Policy

1. Introduction

Genshi Security GmbH ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our quantum-resistant hardware wallet products.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Personal Information

• Name and contact information (email, phone, address)
• Order and payment information
• Shipping and billing addresses
• Customer support communications
• Newsletter subscription preferences

3.2 Technical Information

• IP address and device information
• Browser type and version
• Website usage data and analytics
• Cookies and similar tracking technologies

3.3 Hardware Wallet Data

Important: We do NOT collect, store, or have access to:

• Your private keys or recovery phrases
• Your biometric data (fingerprints)
• Your cryptocurrency addresses or balances
• Your transaction history
• Any data stored on your hardware wallet

4. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and technical assistance
• Sending important product updates and security notifications
• Providing quantum threat intelligence updates
• Improving our products and services
• Complying with legal obligations
• Marketing communications (with your consent)
• Fraud prevention and security

5. Contact Information

For privacy-related questions or to exercise your rights, contact us:

You also have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside or where the alleged infringement occurs.